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trixboxPro aechitecture

Designed with resellers and IT professionals in mind, trixbox Pro is the only hybrid-hosted telephony solution on the market. With a professional service and support organization standing behind it, around-the-clock proactive monitoring, Anywhere Management™, automatic software updates, complete phone mobility, and regular configuration backups, trixbox Pro is set to change the face of Open Source telephony forever.

Free & Flexible
The trixbox Pro family starts with Standard Edition (SE), which is available at no cost.The remaining two editions, Enterprise Edition (EE) and Call Center Edition (CCE), are available at a low monthly cost or an affordable lifetime fee. [more]

Easy to Deploy, Use & Manage
trixbox Pro provides a powerful installer that makes installation a snap, intuitive administrator and user control panels that allow for simplified deployment, configuration and management, as well as enhanced feature access anywhere, anytime.

Market Proven
trixbox Pro is based on a market tested and proven PBX solution deployed in thousands of SMBs around the world. The software has received unparalleled industry recognition including 2006 Product of the Year by Communications Solutions, 2005 Product of the Year and 2006 Editor's Choice from Internet Telephony Magazine, and 2005 Editor's Choice and Best IP-PBX for SMBs from Network Computing. [more]

trixbox Pro + HUD

Each trixbox Pro edition comes standard with HUD, the all-in-one presence management tool that allows employees to control business communication from their desktops. HUD enables effective communication across a teleworker enterprise by adding real-time access to employees via private enterprise chat, click to call, click to email, and drag and drop call transfer. trixbox Pro Call Center Edition and HUD work hand-in-hand to deploy a distributed inbound and outbound call center with queue status, on-the-fly recording, call barging, and more.[more]

HUD Demo

Advanced Features of Enterprise-Class Telephony
trixbox Pro is stocked with advanced features such as auto-attendant, Outlook integration, voicemail-to-email, conference bridges, CRM integration, detailed reporting, HUD, call center capabilities, and more. Now with a re-branding interface, make trixbox Pro look like your company! [more]

Branch Offices & Unified Management
With our linked software, not only can you link up branch offices with a click of the mouse (FREE 4-digit dialing) but you can also manage all linked locations from one screen. An integrated user panel, with HUD's unique call-control advantage, makes life easy for the employees too! [Screenshots]

A Step Up From Asterisk®
The trixbox Pro core is a highly stabilized version of Asterisk with modifications made to decrease internal structure lock contention, improve database handling, and decrease crash scenarios. Our labs show a 600% performance improvement for busy systems with high task concurrency. We have modified over 50 unique configuration files from the original Asterisk code. We've fixed dozens of serious bugs and crash cases that native Asterisk software suffers from. Combined with our web based control panel applications, Fonality has written over 400,000 lines of original code to build a stable, feature-rich and user-friendly telephony platform.

Highly Scalable to Grow With Your Business
Designed and tested for businesses with 2 to 500 employees per location, trixbox Pro scales from single-site businesses, with basic telephony needs, up to distributed call centers and even multi-national corporations. Need advanced presence management and communication tools? trixbox Pro has these too!

Know about Problems — Before Someone Else Does
trixbox Pro's market-proven, hybrid-hosted architecture allows systems to be proactively monitored and maintained. You can quickly and easily learn about the status of your system and receive notifications based on operating thresholds that you define or real-time, graphical reports for system resources, trunk interfaces, and even see historical snapshots. HD filling up? RAID disk gone bad? If under a support contract, our technicians will usually know about the problem before you do! [more]

Fully Covered by a 24×7 remote monitoring
When a critical error is detected, Fonality's monitoring system tries first to repair and restart the service. When this is not possible our system will automatically generate a support ticket to trixbox's 24-hour support center for remedial action.

System Requirements for trixbox Pro
Minimum Configuration
* Intel Celeron D 2.4 Ghz CPU
* 512 MB RAM
* 80 GB EIDE HD
* LAN

Suggested Configuration
* Intel Pentium 4 3.0 Ghz CPU, (512KB L2 Cache )
* 1 GB RAM
* 2 x 80 GB SATA for s/w based RAID-1
* Dual LAN